Effective Date: 08-10-2025
Company: Fixaro Technologies Inc. (“Fixaro”, “we”, “our”, or “us”)

Fixaro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Fixaro mobile apps (User and Provider) and our website (together, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

We may collect the following types of information:

• Account & Profile Information: Name, email address, phone number, profile photo, password, and preferences.

• Location Data: When you enable location services, we may collect your precise or approximate location to match you with service providers or clients.

• Service & Transaction Data: Details of bookings, services requested or provided, dates, times, and communications within the platform.

• Payment Information: Payment details are processed securely via Stripe. We do not store your full payment card information.

• Device & Usage Data: IP address, browser type, operating system, device information, app version, crash logs, and analytics (via Firebase and similar tools).

• Cookies & Tracking (Website): We may use cookies and similar technologies to improve your browsing experience and analyze usage.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services

• Facilitate bookings and payments between users and providers

• Verify user identity and ensure safety

• Communicate with you about updates, promotions, or support

• Personalize your app and website experience

• Monitor fraud, security, and compliance

• Analyze usage trends and improve functionality

3. How We Share Your Information

We do not sell your personal information. We may share it in the following cases:

• With Service Providers: To facilitate bookings, providers receive necessary client details, and clients receive provider details.

• With Third-Party Partners: Stripe for payments, Firebase for authentication and notifications, Google Maps for location services.

• For Legal Reasons: To comply with applicable laws, regulations, or lawful requests.

• In Business Transfers: If Fixaro is involved in a merger, acquisition, or sale of assets.

4. User Rights & Choices

Depending on your location, you may have rights to:

• Access, update, or delete your personal information

• Opt out of promotional emails

• Disable cookies in your browser settings

• Request restriction or portability of your data

To exercise these rights, contact us at [admin@fixaro.org].

5. Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal data from minors. If you believe we have, please contact us to delete it.

8. International Data Transfers

As a Canadian-based company, your information may be processed in Canada or other countries where our partners operate. By using our Services, you consent to such transfers.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new effective date. Continued use of the Services means you accept the updated Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fixaro Technologies Inc.
Email: admin@fixaro.org